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Claims Program ManagerVTA

Under general direction, the Claims Program Manager plans, directs, organizes, coordinates and supervises the Claims unit of VTA with responsibility over the functions of Workers’ Compensation, liability, and other claims, as well as other programs as assigned.

Classification Bargaining Unit: Non-Represented

The job posting will close once the position is filled, apply at


Executive Medical Director
Exempt Appointment
The Division of Workers’ Compensation (DWC) monitors the administration of workers’ compensation claims, and provides administrative and judicial services to assist in resolving disputes that arise in connection with claims for workers’ compensation benefits. DWC’s mission is to minimize the adverse impact of work-related injuries on California employees and employers.
The Executive Medical Director (EMD) directs the Medical Unit within the DWC to perform a variety of services related to delivery of medical benefits in the workers’ compensation system. The Medical Unit establishes policy and guidelines for the treatment and evaluation of injured workers. The unit examines and appoints physicians to be qualified medical evaluators (QMEs), who in turn examine injured workers to help determine the level of benefits they receive. It also certifies and oversees groups — medical provider networks (MPNs) and health care organizations (HCOs) — that provide care to injured workers. The unit reviews utilization review (UR) plans and handles UR complaints and investigations jointly with the Audit Unit. It also assists the DWC administrative director with other issues affecting providers in the workers’ compensation system, such as setting medical fee schedules, and undertakes medical care studies. The unit also manages the independent medical review (IMR) and independent bill review programs, which resolves disputes about the medical treatment of injured employees and medical-legal billing disputes.

POSITION DESCRIPTION: The EMD develops and coordinates policy and administers  the  Medical  Unit  programs  which  will  expedite  the delivery   of benefits  to  injured  workers   through  a  formalized  medical-legal  process involving State certified medical examiners  and  State certified medical  evaluators. The EMD, subject to the approval of the Administrative Director, performs all duties, exercises all powers and jurisdiction, assumes and discharges all responsibilities, and carries out and effects all purposes vested by law in the Division of Workers’ Compensation, Medical Unit, except as otherwise expressly provided by the Labor Code. The EMD is responsible for the creation and management of the Medical Evidence Evaluation Advisory Committee. The incumbent plans, organizes, and directs, the work of the Medical Unit, advises and assists the Medical Unit  in the promulgation of rules, regulations, and standards; in the adoption of policies and procedures;  in the development and implementation  of processes  and  programs;  in the  preparation,  drafting,  and  publishing of official forms and documents necessary to meet its statutory obligations. The EMD has the legal authority to employ medical assistants and other necessary staff. The incumbent has  the  legal  responsibility  to   assign  panels  of qualified  medical evaluators;  to  review the  quality  and  timeliness  of evaluations  and  reports  prepared by  agree  medical  examiners  and  qualified  medical  evaluators;   to  grant  or deny employer of employee  requests  to  direct  agreed  medical  examiners  and  qualified medical evaluators to consult with additional physicians. The Medical Unit’s programs are conducted through a legal unit, and an administrative unit, which provide support to the EMD.

• M.D./D.O.  and possession of a valid California physician’s and surgeon’s license .
• Experience in occupational health and industrial medicine.
• Ability to communicate quickly and effectively by written and oral communications with the DIR Director, DWC Administrative Director, DWC management and Medical Unit staff, other state departments and agencies, the Legislature, and stakeholders and their respective peers.
• Administrative experience including but not limited to the ability to prepare, understand, and work with a government budget, develop regulations, rulemaking, policy development and implementation.
• Executive management experience, with responsibility for development, execution, and evaluation of major programs, policies and staff development.


In addition to a standard state application and resume/CV, all interested applicants are required to submit a Statement of Qualifications with specific information, including work related examples on how his/her background, knowledge, skills, and abilities meet the desirable qualifications and the general qualifications. The Statement of Qualifications must discuss the following critical factors:
• Developing and implementing program goals, objectives, and strategic plans.
• Managing multi-disciplinary teams to achieve a defined objective.
• Leading and developing broad program goals.
• Drafting policies, rules, regulations or legislation.
• Setting performance standards or objectives.
• Personnel matters such as hiring, dismissal, and performance evaluations.
• Any special qualifications or experience which qualifies you for this position.
When completing the Statement of Qualifications, these formatting guidelines must be followed:
• Responses must be typed, single-spaced with a font equivalent to 10-point size Arial.
• Document margins must be one inch on all sides.
• In the upper right-hand corner of each page, list your full name and the date.
• Statement of Qualification must not exceed three pages in length.
Statement of Qualifications that do not conform to the specifications above may be disqualified.
All applications will be screened and only the most qualified candidates will be scheduled for an interview. Travel expenses incurred to attend interviews are the sole responsibility of each candidate.
$14,685.00 – $16,353.00 per month
Benefits: Retirement program under the California Public Employees Retirement System, medical, dental, vision, life insurance, holidays (11 per year), personal holiday (1 per year), domestic partner coverage.
Optional Benefits: Group legal services, deferred compensation, additional life insurance coverage, long-term care and employee assistance program.

Individuals interested in applying for this position should submit the following:
• Standard state application STD 678
• Maximum three page statement of qualifications describing how the candidate’s experience and education satisfy the desired qualifications
• Current resume or CV
Applications will be accepted until the position is filled. Submit all documents and any questions to:
Denise Vargas
Department of Industrial Relations
Division of Workers’ Compensation
1515 Clay Street, 17th Floor
Oakland, CA 

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